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PRSA’s “Getting Started With Social Media” with Steve Quigley, Boston University PR professor


Getting Started With Social Media

A PRSA/SENE

Professional Development Event

http://www.prsasene.org/Events/Social_Media_Event_5-21-09.htm

5/21/09

Steve Quigley, Boston University PR professor

Steve’s talk was largely geared to his audience, PR practitioners, who are grappling with social media and how to utilize these tools. There’s always something to learn, so I’ve noted a few resources that were mentioned. What I found most interesting is how traditional media instructors are adjusting to this wide new world. The answer, it seems: as best they can. A very engaging speaker who’s figuring how to mesh the old and new.

Real benefit is gathering input real-time

“Manifesto for the 21st Century Public Relations Department”

Book: “The Clue Train,” understand how the old guard thinks

Book: “New Rules of Marketing and PR” by David Meerman Scott

Council of PR firms prfirms.org white paper: “Evolving Role of PR in the Age of Social Media”

Seth Godin: Flipping the funnel

  • how to turn strangers into friends
  • friends into customers
  • and then customers into salespeople

Hopes

  • We’ll get paid to be listening
  • Rediscover our voices, our real selves
  • Guide organizations and ourselves toward greater authenticity & empathy

Commoncraft.com = simple videos to explain complicated things: RSS, blogs 3 minutes

Technorati does annual state of the blogosphere

AdAge Power 150, top comm. Blogs

New Age clipping: Randian6, BuzzMetrics

“Your website should be like a party: When people show up offer a drink — “Copywriting for Dummies” author at New England EXPO for Business

Speaker: Jonathan Kranz
http://www.kranzcom.com/

Harness the power of creating content that people find valuable that brings them in
    Valued by qualified prospects
    Genuinely useful expertise
    Essential lure

The correct attitude for inbound marketing =  Create a mirror: don’t be narcissistic

Your website should be like a party: when people show up offer a drink, bathrooms, here, take your coat

You have this problem? Fortunately we can help … here’s what you’ll find on our site

What’s going to keep them? bookmark the page? Talk to their friends about it?

Reports, articles, ebooks, newsletters, blogs

Balance          what you know      with       their needs

                   All your experience                 Customers hopes, dream, desires
                                                                  What keeps them up at night
                                                                  What will make them look good

Connect the dots: write content that’s meaningful

We forget what we help people with

Tell me something you did successfully that helped a client, achieve a goal

“Content is more important than ever before” Jonathan Kranz at New England EXPO for Business

How businesses are being changing by social media, moderator John Cass
Sponsored by the American Marketing Association Boston Chapter
New England EXPO for Business 5/19/09

Bob Cargill, Nowspeed Marketing
Ave employee trusted more than CEO

Mike Volpe HubSpot
As a marketer, think more like a publisher than an advertiser, use content to get found in SEO, engage with people in social media

People missing huge portion of equation if only focus on social media, should be publishing

Jonathan Kranz, “Writing Copy for Dummies”

Web like train station: first place where people contact you, place to find your intel, direct them to your intel

Social media: question is, should or not engage in blogs, Twitter etc., what is right mix of tools and platforms that matches best with your targets and how they communicate. Communicate with your prospects and customers where they are

Content is more important than ever before. It’s attracting customers and prospects with something they’ll find valuable or even entertaining

Marc Fireman, Fleishman-Hillard

Now in networked model and you can’t control your message
Consideration and preference is being developed in social media, e-tail sites
Campaigns used to last months, social media is far longer
Social Media is like an event, you need the human element, invite people to try things, listen to what they say

Mike Think about allocating media budget and more about hiring people to publish the media in-house,

Jonathan authenticity isn’t good enough, have to show reasons why people should engage with us. “We’re the ones with candy and flowers ate the door”

Bob advertising in social media vs engagement

Marc provide relevance and benefit, not just sales; have means to have deeper conversation with these people, it’s not I need to make a sale today

John (moderator) What about traditional media?

Jonathan What journalists don’t realize is there’s no better time to be a professional communicator. Thanks again for mentioning our conversation earlier today and plugging Designated Editor

Marc Just start, you can’t learn it from a book, have to understand what’s happening. Build it, and they will come.

Jonathan Start with just reading and watching, get a sense of the lay of the land

Mike Can’t ignore that this is happening. Someone is saying something about you. You’re already getting negative feedback, may as well as be there to respond

Mike outbound marketing is being ignored. It’s not about just social media, it’s about putting it all together. Location-based services

Jonathan Wonder if the next big thing is going to be aggregation, so many places to look

Mike SEO, blog, all assets that you build, measure and see returns over time

John (moderator) How is Twitter changing digital marketing

Mike speeding things up what’s happening this particular nanosecond

Audience question How much extra time are you spending on this, on top of your traditional tasks?

Bob
have editorial calendar, schedule blogs, YouTube videos

Mike it’s intertwined throughout marketing and involved ppl outside

Jonathan Still wrestling with keeping up, focus on quality vs quantity

Marc Spend 1-2 hours per day extra on social media efforts

“Search engines don’t rank websites, they rank pages of a website” — Nick Stamoulis @ Brick Marketing’s daylong workshop

Please note: this is purely highlights about content and keywords from Nick Stamoulis’s portion of the daylong workshop. The seminar also covers email marketing and website pillars.  To sign up for upcoming Boston-area workshops:

www.brickmarketing.com/internet-marketing-workshops.htm

This is not intended to be final copy.

Speaker: Nick Stamoulis
5/13/09

Content

  • Write for humans first, search engines second
  • Only have seconds to deliver what people want, don’t make them scour your site
  • Avoid grammar, spelling errors
  • Incorporate keywords naturally
  • How much content per page: 250 words min.
  • Write content to help visitors, not for search engines


Search engines don’t rank websites, they rank pages of a website, and for a website to work well without any risk, it needs to have ada website compliance consultants working on the accessibility of it.

Keywords

  • Is this applicable to the type of visitor you want to come to your page
  • Doesn’t matter if ranking well for a term that know one is looking for
  • Use many variations of the same phrase
  • Only optimize 2-5 keywords per page, which are related
  • Research keywords individually for each page
  • Don’t just sprinkle keywords around the site


Age of website
When site has been around for a long time, become valued

Components to be optimized

  • Content
  • Meta Title Tags: short natural sounding description of what’s on the page w/  keywords
  • Footer: have co name, mailing address, email, phone number on every page
  • Site maps: enable search engines to index them all


Start with SEO and then add to blog, articles

Link building tools:

  • Blogging
  • Online publicity: Slide for sources, have 1-2 relevant links, 375 word min, each unique
  • Blog comments: Research the blogs that your customers read, use a real human not a company
  • Local profiles: Google maps, Superpages, Yahoo! local, yelp, yellow pages
  • Article mining: Google Knol, EZineartciles
  • Social Networking: Google profiles, Squidoo, FB, MySpace
  • Video marketing: Animoto, they animate a powerpoint
  • Directory submission


After site optimized

  • Plan out in advance 2-4 diff link-building activities each month
  • Don’t do more, because could get flagged
  • Build trust and authority: position self as expert in your industry