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Social Media Weekend at Columbia School of Journalism, a summary of best practices

Social Media was the trending topic of the Columbia University Graduate School of Journalism the last weekend of January 2012.  Hosted by the Continuing Education department, 2012 was the second annual Social Media Weekend.

Filled with panels, tutorials, workshops, networking, and idea-swapping, #SMwknd featured 50 speakers and a crowd of multifaceted social media experts. The 3-day event was led by Professor Sree Sreenivasan and the Columbia University Graduate School of Journalism

Social media, best practices

  • Grammar and spelling rules always apply
  • Repeat, be clear, and concise, and repeat again
  • Be appropriate: High school athletes LOST scholarships based on inappropriate Tweets
  • On all platforms be, “helpful, useful, informative, relevant, practical, timely, generous…”- @Sree
  • Start your social media when you don’t need it, so it’s useful when you do need it
  • Whatever your biggest network/platform is, put your link in smaller platforms (ex: put FB page on Twitter profile)
  • Visual.ly is a tool to help take facts and makes them look beautiful

Facebook

  • Brand pages should include lots of questions to engage audience
  • Tip from  Edelman SVP Steve Rubel, social media strategist: Adding a Facebook experience to a website poll drives website traffic! Try it!
  • Building a media company within Facebook is brilliant

Twitter

  • 120 characters or less, including @ mention, #, and link
  • Be mindful of what you retweet as it may be seen as a validation/confirmation of the content
  • Keep your follow list in constant churn: Get in new voices
  • Every tweet is about keeping your biggest tweeters happy says
  • Only 1 of every 5 tweets should be about yourself
  • For every tweet you’re sending out: Your mission is to engage, connect, and inform
  • The RT button eats your characters without getting you anything in return
  • Tag all your work and “gather all the stuff to bring it back” to one place, such as Tumblr
  • To get around the Twitter character limit, think abt linking yr tumblr 2 yr twitter account: wikihow.com/Link-Tumblr-to
  • Twiangulate shows who your most influential followers are
  • Crowdbooster another recommended Twitter tool

Foursquare

  • You can import your feed into your Google Calendar = Nice tracking of your schedule

5 new ways media is operating and how to adjust, by Edelman SVP Steve Rubel

1.  Curate to dominate

  • FB, LI, etc. have all hired journalists to become their own content creators
  • Be a curator on a specific topic to stand out

2. Have data guide your editorial strategy

  • Dig through your data and be timely
  • Data drives traffic + there’s a raging war for page views

3.  Keep media alive

4.  Make media go deep and time it well

5.  Be a superstar journalist

Read more from Edelman media futurist Steve Rubel and his Social Media insights on his blog.

A few fantastic social media tips from the top minds in the biz.  With only three days to talk about social media, it was a whirlwind event for all who attended.

Thank you Sree Sreenivasan and all other Twitter contributors for engaging so many great minds in one place to learn more about social media.

 

Mobile-Friendly Makes Your Business Customer-Friendly

Your audience wants to be engaged and informed.  Establishing and maintaining brand loyalty means connecting your audience to social networks, mail subscriptions and mobile devices. This allows the consumer to receive fast, accurate content through multiple channels, making your business’ customers more accessible. With an audience on-the-go, your company needs a plan to become more mobile-friendly.

Newport Interactive Marketers (sponsored by Designated Editor) is starting 2012 off with all things mobile.  Join NIM as Annette Tonti CEO, MoFuse uncovers the best mobile web practices for advertisers and publishers. Strengthen your multi-channel approach by building effective mobile web content that is convenient and easy to use. “Make Your Website Mobile-Friendly” is an event that is open to the public and begins at 6:00pm on Thursday, January 26 2012 at 41North (351 Thames Street, Newport RI 02840).

You will learn

  • Mobile is Local: What does that mean for marketers?
  • How are people using the mobile web and how will that change in 2012?
  • Mobile Web or App, what is the difference?
  • How do you build effective mobile web content?
  • Every marketer needs to include mobile as part of their multi-channel approach.  Which are the best practices?
  • Why and how has mobile web quickly emerged as the most important landscape for mid-tier and local businesses?

No matter what industry your company is in, there are opportunities for growth on mobile devices. Featured speaker Annette Tonti knows this all too well, as MoFuse defends its reputation for powering mobile sites for customers as different as the State Department and Harper Collins.  They also power mobile sites for thousands of local businesses and marketers who use mobile to build mobile ad campaigns.  From Pandora to Ghirardelli chocolate, both large and small brands are engaging audiences in this new, effective way.

How will your mobile-friendly company engage its audience?

With so many new devices and applications hitting the streets at record speeds, it’s easy for your company to put some of these new devices to marketing use.

  • Build incentive programs (i.e. coupons, contests, etc.)
  • Enable financial services such as PayPal for streamlined billing processes
  • Run surveys – feedback directly from the customer makes them feel engaged and appreciated
  • Promote customer service – build a two-way conversation
  • …and much, much more!

Connect with Annette Tonti via Twitter and LinkedIn before the event, and check out MoFuse, too!

For event details, visit http://bit.ly/NIMmobile2012