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Blog and content strategies with Stephen Turcotte of Backbone Media at the Boston SEO Meetup

Blog and content strategies with Stephen Turcotte of Backbone Media
October meeting of Boston SEO Meetup

Food sponsor CookieOutlet.com, coupon offer code: BostonSEO

Backbone Media, started 1996, didn’t realize were doing content strategies


Content strategy

Taking something you already have, know about, that your customers are interested in and make it useful to them

Every strategy starts with a goal

  • Who are your customers
  • What are they looking for?
  • Solutions?


The Balsams.com resort in NH

  • What else could be done to drive new people?
  • Campaign: Take your family to get your kids off the wii
  • Keywords
  • Audience that you want to reach: i.e. Mothers concerned about “kids spending too much time …”


Tibco: biz intel software

  • Write about trends in software space
  • Find experts who bloggers
  • Use diff angles, leverage content already out there in Forbes, Biz Journal, summarize and then add your angle
  • ID keywords, which ones are you not hitting


Creating content

Best when company can write its own content, but it’s hard to do, takes so much time to find something to write about, publish it, and follow upon the comments

Great bloggers tend to peter out after time
Thanks for further clarification from Stephen Turcotte:

“Lots of companies think they have people who could be great bloggers, but they tend to peter out after time” it would be more accurate to what I was trying to say. In contrast, a common trait in successful bloggers is that they maintain a strong commitment to listening, writing posts, and commenting regularly; month after month,year after year. It takes a special commitment to doing that.

Editor’s note: That is what he said, but my fingers couldn’t keep up. Back to our program …

Have someone relevant in-house, but clients know don’t have time to do it

Tie into Twitter and FB, get active on Twitter, push clients

Should be posting 2-4 times a week for difficult keywords, less if you’re in a niche


Planning

  • Where see best bang for the buck?
  • What topics can’t cover in the site but that are of interest to your customers?
  • What’s relevant to customer in past 2 weeks, 6 months, 2 years: Example: Swine flu


Execution

  • Think a little outside the box
  • Have quality and be useful
  • Don’t do what everyone else is doing, building content over time
  • Be relevant to audience, even if you’re regulated, there’s areas of interest
  • Talk about topics that affect your targets


Tracking conversions

  • Help the company by creating a strong call to action, convert a visitor into a lead
  • Get them into the blog: Can be tracked organically based on keyword
  • Convert them to someplace: Really strong call to action: Go to form and fill it out, that’s a conversion
  • 10-20 articles in second month, start measuring in months 3-5


Results

  • Create a footprint for the business, goal isn’t to be the best blogger
  • Publish where it’ll  stick, get into architecture that will last, won’t disappear, going to keep it for 2-3 years
  • Think of how much traffic can this content send to my company for the next 1-2 years


Previous SEO Meetups


Flip ‘n Save: What Is Keeping Brands from Mobile Couponing? at OMMA Global

Flip ‘n Save: What Is Keeping Brands from Mobile Couponing? at OMMA Global

Moderator: Michael Foschietti, Managing Director, Mobisix

Panelists
Dennis Cook, Director, Mobile Marketing, Citadel Media
Cynthia Methvin, Digital Media Analyst, Scarborough Research
August Trometer, Co-founder, Yowza!!
Phuc Truong, Managing Director, U.S. Mobile Marketing, Mobext

Cynthia Methvin: 70% of coupon clips still come from the paper, but most people forget them, never use them

Marketers: People looking for a good deal, what better to brand than when ppl are looking for help, get brand ID when ppl are pinching pennies

Media Post research:
1 in 10 interested in getting coupon on phone
3 in 10 very interested in getting coupon on phone

start mobile club, get ppl to opt in, no more than 1x/wk on a particulr topic
be sure members can self-select

12% redemption rate

if consumers are ready, why aren’t retailers?

Phuc: have to be easy for customer to use and not prolong checkout time

6-12 month sales cycles for large-scale retailers: needs to be a top-down decision

restaurants especially: coupon fraud #1 concern


More notes from OMMA Global New York 2009, and more to come.

Stay on top of it all with the convenience of RSS feed, see “Syndicate” link in the lefthand tool bar …

The State of the Agency Business — An Analyst’s View With Jordan Rohan at OMMA Global

GotClicks, Need Conversion? Optimizing the Full Click – from the BannerAd, to Landing Page to Conversion with Omniture at OMMA Global


The New Socialism: Content Owners’ Undoing? Panel at OMMA Global

How the New Socialism Is Destroying the Old Capitalism with Terence Kawaja, GCA Savvian Advisors at OMMA Global

How Dunkin Does Social … mmm donuts at OMMA Global

Transforming Social Media Connections Into Qualified Leads at OMMA Global

The State of the Agency Business — An Analyst’s View With Jordan Rohan at OMMA Global

The State of the Agency Business — An Analyst’s View With Jordan Rohan, Founder and Managing Partner of Clearmeadow Partners at OMMA Global

How many developers are delving into the creative?

Agencies

  • Incentives exist to bill for everything
  • Very little skin in the game, no motivation to be efficient or scale already completed work
  • Media choices become much more complex


People spending 151 hours a month watching TV, could only mean everyone is multi-tasking: phone, listening to music, online, etc.

Have to try to bombard ppl, attentiveness has been ½ or 1/3

Fragmentation redefined

Move away from becoming brand stewards and become an intermediary across multiple platforms


More notes from OMMA Global New York 2009

Got Clicks, Need Conversion? Optimizing the Full Click – from the Banner Ad, to Landing Page to Conversion with Omniture at OMMA Global

The New Socialism: Content Owners’ Undoing? Panel at OMMA Global

How the New Socialism Is Destroying the Old Capitalism with Terence Kawaja, GCA Savvian Advisors at OMMA Global

How Dunkin Does Social … mmm donuts at OMMA Global

Transforming Social Media Connections Into Qualified Leads at OMMA Global


Got clicks, need conversion? Optimizing the full click – from the banner ad, to landing page to conversion with Omniture at OMMA Global

Got Clicks. Need Conversion?  Optimizing the Full Click – from the Banner Ad, to Landing Page to Conversion
Sponsored by Omniture at
OMMA Global 2009

For every $80 spent, we’re only spending $1 to ensure it converts

  • 94% of visitors will NOT convert
  • any improvement can have a big impact
  • most websites are like a monologue. Why not use the info we can gather to make the experience more relevant?


Segmenting traffic and frequent visitors

  • Search vs direct
  • Organic vs paid


Need to act on that intel

Targeting content for individual users, targeting via the web with display ads even

  1. test on an audience
  2. ID segments
  3. Deliver targeted content to segments


Themes

  1. value = low price
  2. most popular
  3. hottest and up-coming



More notes from OMMA Global New York 2009

The New Socialism: Content Owners’ Undoing? Panel at OMMA Global

How the New Socialism Is Destroying the Old Capitalism with Terence Kawaja, GCA Savvian Advisors at OMMA Global

How Dunkin Does Social … mmm donuts at OMMA Global

Transforming Social Media Connections Into Qualified Leads at OMMA Global