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Google+ Twitter Q & A at Newport Interactive Marketers

Newport Interactive Marketers shared best practices and techniques to using Google+ and Twitter as effective social media platforms.

Michelle Quillin, social media maven of New England Multimedia and Matt Medeiros of Slocum Design, shared their experience and expertise with the #NIM group.

What did the #NIM audience take away from this Newport Interactive Marketers session?

Google+ offers

  • Targeted messaging
  • Social circles and hangouts
  • Makes online life more “real” via sharing abilities

Tips for Google+

  • Categorize your circles
  • Use Google+ circles to target specific people and avoid over-posting
  • Follow back every follower and then reassign to relevant circles
  • Google hangouts a great connect face-to-face
  • Look for people who are following thought-leaders

Google+ takeaways

  • For now, it’s best for marketers
  • Will not kill off Facebook
  • Will Google+ outrank other social mentions in search engine results?
    • Google says no, NIM attendees say yes

Interact on Google+ and Twitter

  • Tune your voice to fit various social media platforms
  • Matt’s take on finding your social media voice
The NIM group had varied opinions on the relevance of both of these platforms for their individual campaigns. Try them out and see what works the best with your audiences.  Then cater your voice to effectively reach out  to your intended audiences.

Thanks to @PRNick, @wordtracker, @kristinzhivago, @rrenfreehawes, @ChristiesNWPT, @HeatherCinOC, and  @NewprtBridgeRun for contributing to the dialogue.

Looking forward to more #NIM conversations!

Engaging the mobile experience: Effective mobile measurement strategies, an OMMA Metrics panel.

80% of the world’s population has a mobile device; this percentage is higher than those who have Internet subscriptions.  In the United States alone, there are 100 million mobile web users.

With all of the mobile device use, a host of creations such as mobile sites, mobile apps, and other platforms enable users to engage and connect with the world around them.

With all of these wonderful creations, several questions remain unanswered for marketers and branders alike, such as:

  • How do you measure mobile?
  • Are mobile measurement results reliable?
  • What are the best tools to measure mobile?
  • How can you optimize mobile experiences?
  • What content should be in a mobile website?

This OMMA Metrics panel of mobile experts breaks mobile measurement down and teaches you how to drive insights from your mobile channel.  Use their guidance wisely so you can effectively use mobile to your advantage.

Moderator
Greg Dowling, Vice President of Mobile Strategy & Measurement, Semphonic

Panelists
David Berkowitz, Sr. Director of Emerging Media & Innovation, 360i
Steven Goldstein, SVP, ChaCha
Shiven Ramji, Vice President, Mobile Media & Advertiser Products, The Nielsen Company
Eric Rickson, Director of Mobile Analytics, Webtrends
Jeff Tennery, SVP, Publisher Services, Millennial Media

Mobile content planning

  • Look at traffic today & your expertise
  • Remember capacity of Smartphone vs. feature phone
  • Don’t bother with a mobile display advertising strategy if you don’t have a mobile website to back it
  • Look to gaming; tablets adding to TV experience
  • Mobile has stronger click-through rates because there’s less competition
  • So much of mobile morphs into another media naturally:
    • Trends while watching TV
    • Trends while in the store

Lessons learned from online measurement help with mobile measurement

Mobile measurement still evolving; one system will not solve it all, each data source has challenges

What’s the next big step?

  • Move to commerce, beyond the click
  • Brands trying to value what it’s really worth and how all the variations compare
  • Measuring mobile apps is easier, it’s capturing the ecosystem that’s the challenge @ricksone
  • Mobile has advantages over web; need to highlight those when comparing them @dberkowitz
  • Focus on privacy and transparency settings

The use of mobile phones for web use is only going to increase.  Use this expert advice from mobile gurus to plan your mobile campaign, observe trends, and measure wisely.