7/13/09
Content creation
Art of listening to the wants and needs of customers, science of delivering it in a compelling and engaging way
Constantly testing campaigns to put the reader in control: A-B testing, multivariate testing
Talk with people, not at them
The customers, not the company, need to be the focus
Insight and advice, not pushing products, features, or benefits
Content is the pipeline for warm leads — Everything visitors do is tracked via SalesForce.com to see what they’re interested in
Optimize for search engines and readers
What to create content about?
- Keyword research – what’s popular
- Social media sphere – conversations, meaningful, leaders in industry
- Talk and listen – talk to customer service to hear about problems
- Surveys and polls
Keywords in position 11-50: low-lying fruit to write content about
What are the needs?
What can you get quick impact on?
- SpyFu.com
- RavenTools.com
- Google keywords
- Keyworddiscovery
Hire great writers
- Inhabit target audience
- Build credibility
- Are contagious
Learn how to pepper keyword content
Not just on keyword popularity
What are the needs?
What can you get quick impact on?