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Social media and verbal branding: Get your Twit together

Build your social media foundation with verbal branding

How many hours are you devoting to social media, and yet you clearly don’t have your Twit together. You’re connecting, liking, and Tweeting away with no recognizable position for who you are or what you can provide.

As Stephen Melanson pointed out at last week’s Newport Interactive Marketers, nearly everyone is making this crucial error. Yup, that includes me, too. But now’s your chance to do something about it.

The third Newport Interactive Marketers had nearly 50 sign-ups, and those who attended listened intently; here’s a selection of questions/comments:

  • “Did you just say drop the elevator pitch? Thank YOU!”
  • “This is great for job-seekers, not just entrepreneurs and salespeople.”
  • “Such a simple concept, now I know exactly what to say.”
  • “How do I make insurance agents seem unique?”
  • “That’s a great reply that sets me apart from everybody else who does what I do.”

Now for how YOU can do it!

Key points to keep in mind when crafting your verbal brand

  • Nobody cares what you do: People only care what’s in it for them.
  • Offer people something that conveys differentiated value.
  • You’ll need to overcome the negative assumptions/impressions of your industry.
  • If I ask clients, what do they say I have achieved for them?
  • Your expertise doesn’t really differentiate, so consider …

Things to consider when choosing your differentiation/positioning

  • What are you better at than anyone?
  • What don’t they know that would surprise them?
  • What are you most passionate about?
  • How are you re-creating the market? Saturn/Mini Cooper = no haggling
  • What’s the gap in the market?
  • What will you commit to that no one else will?
  • What’s the personality of your org? What are you like to work with: aggressive, casual, mindful?
  • What works and seems to resonate now?
  • We’re the only ones who do …

Then formulate your verbal branding statement

  • Make a list; if it doesn’t differentiate, delete that detail.
  • Think about which aspect of your services you want to highlight, pick ONLY 1 or 2 concepts.
  • What’s the one thing you want ppl to remember? Volvo = safety, Google = search.
  • It should only take 5 seconds to tell it.
  • I’m different from everyone else because …

Social media is the ideal platform to formulate and test your verbal brand

  • Your statement should last no longer than 5 seconds − Stephen Melanson: “I teach verbal branding.”
  • Remember only include 2 concepts (max) because that’s all people will remember
  • Plan out the next 3 minutes of a conversation: It should all lead back to your original statement.
  • The next step: a meeting, when you’re in the door, you can say “of course” when asked if you do what everyone’s doing.

Social Media underscores the importance of your brand essence

Truth is social media is just another tool to help build and cement relationships through engagement. How do you capture and retain my attention? How can I discern what you do? And ultimately: Are you worthy of my attention?

It’s hard work getting your Twit together! Designated Editor is currently working with a fantastic branding agency to craft content for a brand launch. But most clients merely have the ingredients stemming from traditional marketing-speak. Our value-add isn’t just great content, but building out strategy to streamline online activity: landing pages, blogs, social media.

That said, how’s this for Designated Editor’s verbal branding statement?

“Former journalists, Designated Editor converts old-school marketing into authentic engagement.”

Thoughts, insights, critiques? Extra bonus points for honesty!

Thanks again Stephen Melanson & to all the Newport Interactive Marketers who ventured forth on a gorgeous July night & see you on August 26!

Social Media strategy tools & presentation to National Association of Professional Women Providence

Free tools to investigate and implement social media strategy

Thanks so much to Jayne Conway and Lisa Tener for inviting me to speak to the Providence chapter of the National Association of Professional Women, an engaging and collaborative group.

Designated Editor’s blog readers may be interested in a post I wrote to recap some of the tools I find helpful in social media strategy, a step beyond LinkedIn, Facebook, and Twitter. Here I’ve highlighted some lesser-known tools and why you might consider using them, like Twibes.com — boosts your image as an expert — and  GeoChirp, which allows you to search keywords and see who’s Tweeting within 200 miles of any location.

Check it out & let us know your thoughts!

Cause to flex the social media muscle: Newport bidding to host the 34th America’s Cup race

Cause to flex the social media muscle: Newport bidding to host the 34th America’s Cup race

Since I live in Newport, R.I., now I’m compelled to apply my social media skills to Newport’s quest to host the America’s Cup race.

My mission is to share news that’s pertinent to members of a committed social media community, be they:

  • Rhode Islanders
  • Newporters
  • Visitors and anyone else who could like to see the Cup return
  • Businesses and organizations that could also benefit

I’ve set up a Facebook page “Bring the America’s Cup back to Newport RI” (there’s one already that has 8,000+ followers) and a Twitter feed. I’m differentiating by focusing on the economic impact and the newsworthiness surrounding the America’s Cup.

I enlisted help from world-reknown Newport sailing photographer Onne van der Wal via Facebook messaging; he graciously shared nearly a dozen photos.

The current call to action is to spread the word about events happening in Newport on July 1st. I believe a significant turnout will boost Newport’s bid to get the America’s Cup races back in 2013 or 2014. There has been minimal publicity and no media mentions since the schedule was announced a couple weeks ago.

As reported in Tweets like “America’s Cup venue to be decided by Oracle CEO Ellison, the current America’s Cup defender,” The winning team — BMW Oracle — owner decides which city will host. Since Ellison’s home club is Golden Gate Yacht Club in San Francisco, there’s a strong leaning it’ll be held there. The case is far from closed and New England has a great shot at demonstrating we want the Cup races back in its ancestral home.

Gentle readers, I wondered if you’d compare these social media efforts with the official site on behalf of the city. Which do you think is more likely to garner the public’s participation?What do you think we could be doing better in these social media efforts? Thanks, in advance, for your support! 

More details at http://twitter.com/@americascupnpt. I’ll be sure to report successes and strategies as they unfold.

Accomplishments and changes forthcoming … all fantastic stuff

By Suzanne McDonald

Hello friends and readers!

Recent events & accomplishments here at Designated Editor

  1. Stranded in Italy by Iceland volcano (nonstop QT with Mom)
  2. Offshore in Belize creating content for my client’s iPhone app for boaters (not ready for prime time yet)
  3. Launched Newport Interactive Marketers, received very well by communications experts here
  4. Helped launch Providence WordPress Meetup (although missed the first event, see #1)


In progress

  • Completing design changes for the website and the blog
  • Having WordPress custom theme developed and finalized
  • Migrating Blog.DesignatedEditor.com to the WordPress platform
  • Asking for advice on what’s the best way (from an SEO perspective) to filter Google juice from Blog.DesignatedEditor.com to www.DesignatedEditor.com