Newport Interactive Marketers video review Social Networking for Business book

Newport Interactive Marketers (Twitter #NIM) brings together 70 +/- marketers, creatives, developers, business owners, and anyone interested in new media and interactive marketing. We gather monthly for networking and presentations, and we’ve just launched Newport Interactive Marketers’ Fab Finds & Great Reads series.

Newport Interactive Marketers’ Fab Social Media Finds and Great Marketing Reads series: Rawn Shah’s book “Social Networking for Business” with

“Social Networking for Business: Choosing the Right Tools and Resources to Fit Your Needs”

by Rawn Shah, Jan 2010, Wharton School Publishing

NIM members’ interest in reading “Social Networking for Business?”

Interplay and reinforcement of communities both online and offline. How can each help build a stronger community overall, thinking of Newport Interactive Marketers in particular.

Overview

More of a scientific approach to social networks, not for the casual Facebook user. In fact, Shah makes an important distinction between social media and social networks, which is more along the lines of community:

  • Not much social about the book, other than examples: Fiskateers and Wikipedia.
  • Not much to spark creativity, more on structure.

Who should read “Social Networking for Business?”

Brands and managers considering designing a community.

What can readers expect? Social network models

  • Chart of social government models (p. 30-31)
  • Centralized, Delegated, Representative, Starfish, Swarm
  • But there’s no strong recommendation for which model works best.

Defined goals and tactics to help nurture your social network, such as

  • Which metrics to use
  • Understanding motivators such as badges (p. 92-93)
  • Interpreting the style & possible meaning behind it
  • Contributions
  • Leadership models, such as community managers, key players
  • Community manager qualifications and actual tasks: such as identifying special interest niches

Most enlightening parts of “Social Networking for Business?”

  • The importance of sense of belonging
  • Whether the group’s vision is understood and whether members are aligned  with group values (p. 101)
  • Identifying commitment levels and gauging where folks are at (p. 116)

Social networking traps to avoid

  • Constant marketing or not encouraging a diversity of opinions (p. 116)
  • Warnings about the level of effort and planning required from dedicated leadership to “oversee the growth of the social group and environment.” (p. 118)
  • Community manager attributes & activities chart is excellent for generating ideas (p. 130)

How can you best benefit from “Social Networking for Business” — or not?

Reading this book and determining whether you have the determination and resources to launch a social community is a whole lot easier than launching one  with real clue of what you’re doing, pouring your heart and energy into it, only to fail. If you’re considering launching a social community, better to research & fail fast.

Thanks to

Be sure to check out the Newport Art Museum’s 4th Fridays: Kick off the weekend at the museum, fantastic bands, art, beverages, and lots of friendly NIM folks to meet.

Let us know what you think of the #NIM Fab Finds & Great Reads series and follow Priscilla & Suzanne & New England Multimedia on Twitter. For more information on Newport Interactive Marketers, check out our website.

Grow your brand: From Boston to Clinton, Presidential event planner Rafanelli’s tips and insights

Rhode Island native Bryan Rafanelli’s firm last year planned 5 of 2010’s most prestigious weddings, most notably Chelsea Clinton’s. The firm also produced a series of official inauguration events in Washington D.C. for President-elect Barack Obama’s donors.

The seemingly unflappable Rafanelli spoke to a packed room in Boston, sponsored by Millennial Branding, headed by personal branding expert and bestselling author of Me 2.0, Dan Schawbel.

Adopt Bryan Rafanelli’s tactics to grow your brand

  • Rafanelli’s best customer is sitting in the room, but isn’t just the current client or his/her relatives
  • Rafanelli carries a laminated card with names of event guests who he’s researched and wants to meet
  • To connect to high-value individuals, find the people who will intro you to the people and sell the story
  • It’s not just a matter of right time right place but your business model needs to put you in the right place

What you may not know about Rafanelli Events

  • Paid events like Chelsea Clinton’s wedding enable the company to do more nonprofit work
  • Rafanelli Events works with perfect people (read high-performing and highly effective) & needs to deliver perfection
  • Rafanelli Events seek to reflect you, your brand: “How do we represent who you are?”
  • Rafanelli Events goes from design to execution: “How can we correct the snags that crop up?”

Bryan Rafanelli believes

  • Basic common sense is a guiding force within the company and how it interacts
  • The whole business is based on great people and great relationships
  • How you handle imperfection can lead to perfection
  • In addition to perfection, clients want the next best thing
  • Is a “big believer” in content and making connections

Nonprofit events aren’t just for the sake of throwing a party: Apply a business plan

  • Rafanelli neatly ties the stories behind his nonprofits to donor-clients with meaning
  • Auctions need to comprise great packages that speak to them: Need to know what will get them excited
  • Auction recipe = at least 2 couples to bid and those couples to be well-respected

A bit about Chelsea Clinton’s wedding

  • The venue for Chelsea’s wedding was announced only days before the event
  • In Rhinebeck he interacted with neighbors using basic common sense, sending bottles of wine
  • The village of Rhinebeck “let me be” until after the wedding, although he had spent a lot of time there
  • Rafanelli tried to source locally,* including special mints Chelsea really wanted

*Disclaimer having been to Rhinebeck dozens of times, this couldn’t have been easy

Rafanelli values “common sense, consensus-building, really smart people, events degree is not required.”

Watch the video of Rafanelli’s talk, truly engaging.

Social Media on a budget: Newport Interactive Marketers digs deeper

Just back from Mobile 2.0 & prepping for our next Newport Interactive Marketers on Oct. 21, when we’ll take a deeper dive into social media and gain insights from two Rhode Islanders who are generating results (donors, clients, volunteers) even though they have limited resources, both time and money!

I’m thrilled NIM is hosting:

I originally had asked more folks to be panelists, but Dana & Kathie have so much know-how — and the NIM group has tons of great questions — we’re blessed with a bevvy of fantastic members who are so generous with their time & willing to share their knowledge.

If you’re in Rhode Island, or as far away as New York, Richmond, Marblehead, or Hartford: Join us on Oct. 21 at Rhode Island’s hippest waterfront venue Christie’s.

Register now for Newport Interactive Marketers

And, if you’re not in the area, we’re resuming insightful posts, keep an eye out for highlights from Mobile 2.0 & PodCamp 5 Boston!

Quick WordPress tips with Amanda Blum at WordPress Providence Meetup’s 101 training day

WordPress tips & such from Amanda Blum brought to you by WordPress Providence Meetup. This free class was sold-out within days, Twitter hashtag = #WPPVD.

WordPress 101 tips

  • Pages = static
  • Categories = topics
  • Tags = subcategories or micro-categories
  • Callouts and quoteboxes add fun graphic elements within the WYSIWYG window
  • To limit the  of posts that are shown at once, go to ->Reading settings “blog pages show at most”

Links and media

  • Host video on YoutTube and pull into your blog  –> also good for SEO since YouTube is #2 search engine
  • When setting up links in WordPress, ignore “class” dropdown
  • Go to Gravatar.com to have a photo associated with your email and thus your comments & it’s free
  • “Sharing settings” in wordpress 3.0 enables for socialmedia sharing
  • Links in sidebar can include images, very underutilized

Comments & moderating

  • Privacy settings, pick first option for “site visibility” to be found by search engines
  • In Google search “bad word list” to include on comment blacklist
  • Use “discussion settings” to help moderate and discourage spam
  • RSS feeds save time, don’t have to log into sites, just have them come to you
  • Links in sidebar can include images, very underutilized

Social media and verbal branding: Get your Twit together

Build your social media foundation with verbal branding

How many hours are you devoting to social media, and yet you clearly don’t have your Twit together. You’re connecting, liking, and Tweeting away with no recognizable position for who you are or what you can provide.

As Stephen Melanson pointed out at last week’s Newport Interactive Marketers, nearly everyone is making this crucial error. Yup, that includes me, too. But now’s your chance to do something about it.

The third Newport Interactive Marketers had nearly 50 sign-ups, and those who attended listened intently; here’s a selection of questions/comments:

  • “Did you just say drop the elevator pitch? Thank YOU!”
  • “This is great for job-seekers, not just entrepreneurs and salespeople.”
  • “Such a simple concept, now I know exactly what to say.”
  • “How do I make insurance agents seem unique?”
  • “That’s a great reply that sets me apart from everybody else who does what I do.”

Now for how YOU can do it!

Key points to keep in mind when crafting your verbal brand

  • Nobody cares what you do: People only care what’s in it for them.
  • Offer people something that conveys differentiated value.
  • You’ll need to overcome the negative assumptions/impressions of your industry.
  • If I ask clients, what do they say I have achieved for them?
  • Your expertise doesn’t really differentiate, so consider …

Things to consider when choosing your differentiation/positioning

  • What are you better at than anyone?
  • What don’t they know that would surprise them?
  • What are you most passionate about?
  • How are you re-creating the market? Saturn/Mini Cooper = no haggling
  • What’s the gap in the market?
  • What will you commit to that no one else will?
  • What’s the personality of your org? What are you like to work with: aggressive, casual, mindful?
  • What works and seems to resonate now?
  • We’re the only ones who do …

Then formulate your verbal branding statement

  • Make a list; if it doesn’t differentiate, delete that detail.
  • Think about which aspect of your services you want to highlight, pick ONLY 1 or 2 concepts.
  • What’s the one thing you want ppl to remember? Volvo = safety, Google = search.
  • It should only take 5 seconds to tell it.
  • I’m different from everyone else because …

Social media is the ideal platform to formulate and test your verbal brand

  • Your statement should last no longer than 5 seconds − Stephen Melanson: “I teach verbal branding.”
  • Remember only include 2 concepts (max) because that’s all people will remember
  • Plan out the next 3 minutes of a conversation: It should all lead back to your original statement.
  • The next step: a meeting, when you’re in the door, you can say “of course” when asked if you do what everyone’s doing.

Social Media underscores the importance of your brand essence

Truth is social media is just another tool to help build and cement relationships through engagement. How do you capture and retain my attention? How can I discern what you do? And ultimately: Are you worthy of my attention?

It’s hard work getting your Twit together! Designated Editor is currently working with a fantastic branding agency to craft content for a brand launch. But most clients merely have the ingredients stemming from traditional marketing-speak. Our value-add isn’t just great content, but building out strategy to streamline online activity: landing pages, blogs, social media.

That said, how’s this for Designated Editor’s verbal branding statement?

“Former journalists, Designated Editor converts old-school marketing into authentic engagement.”

Thoughts, insights, critiques? Extra bonus points for honesty!

Thanks again Stephen Melanson & to all the Newport Interactive Marketers who ventured forth on a gorgeous July night & see you on August 26!