Facebook for Business 101 by Designated Editor: Branding to Engagement to Ads to ROI

 

 

Suzanne McDonald, Designated Editor’s Social & Content Strategist, gave the sold-out room a bevy of strategic tools and ready-to-implement tactics at a 2-hour Newport County Chamber of Commerce seminar on Facebook.

As always with her talks, questions are encouraged and brought up numerous additional points such as:

Q.  What to do if you’re a nonprofit
A.  Utilize Facebook Causes

Q.  How to share on Facebook if you have sensitive or personal or medical information
A.  Remove identifiable specifics but keep the compelling parts

Q.  How to circumvent sharing your personal information and still have a brand page
A.  Follow the lead of teens & set up an alternate personal profile before launching your brand. This may also play a role of you intend to sell your business and its assets

Q.  How to utilize time-saving tools like Hootsuite
A.  Get alerts when people are interacting with your page, also available on smartphones

Q.  Being aware that hashtags are not appropriate for Facebook
A.  It’s easy to post across all platforms at once; be aware of differing norms and etiquette

Q.  The difference between your wall and your newsfeed
A.  Your wall is your visible billboard; your newsfeed is private & custom to you, based on who you Like

Suzanne demonstrated best practices like posting with images and asking your fans questions to boost Likes and engagement. She showcased local brands like Newport Storm beer, the International Yacht Restoration School, Alex and Ani, Ocean State Fresh, and local wedding stylists, who are all engaging and attracting fans on Facebook.

Please see the Facebook slides, above, for more information on

  • Facebook Insights
  • Facebook advertising
  • ROI on Facebook

Thanks to Tom Schuyler of Match Light Marketing for sharing insights and some slides.

Leveraging LinkedIn: Free tips to prospect and engage

 

Leveraging LinkedIn presented to the Newport County Chamber of Commerce

This presentation was coupled with live demos and lots of Q&A from the packed room at the Newport County Chamber of Commerce. LinkedIn demo included:

How to optimize your profile

  • Make sure your photo shows you professionally and recognizably
  • Be sure it’s recent

Use plug-ins to enhance your profile

  • TripIt
  • SlideShare
  • Blog Link
  • Reading List

Engage via Groups

  • Share articles of interest
  • Connect to people in your Groups who you find interesting
  • If you’d like to connect with someone you don’t know, try engaging via Groups

Other LinkedIn tools

  • Posting and encouraging attendance with Events
  • Showcasing your expertise and adding value with LinkedIn Answers
  • Prospecting by looking up and following companies and following individuals

With only a free account, you can leverage LinkedIn to gain clients. This has worked for Designated Editor using Answers and Groups. And we harnessed Events to help promote Newport Interactive Marketers gatherings.

LinkedIn posting tips

Post at least once per week.

One way to stay active on LinkedIn is to post articles you’ve read and commented on to LinkedIn (can also select to share with Twitter) and share with Groups and Individuals. Please note: LinkedIn is not like Twitter, and people are more likely to become over-saturated with your posts if you’re contributing multiple times per day.

Thanks to the Newport County Chamber of Commerce for hosting and don’t miss a Facebook Seminar at the Chamber on Feb. 9, 2012.

Cause to flex the social media muscle: Newport bidding to host the 34th America’s Cup race

Cause to flex the social media muscle: Newport bidding to host the 34th America’s Cup race

Since I live in Newport, R.I., now I’m compelled to apply my social media skills to Newport’s quest to host the America’s Cup race.

My mission is to share news that’s pertinent to members of a committed social media community, be they:

  • Rhode Islanders
  • Newporters
  • Visitors and anyone else who could like to see the Cup return
  • Businesses and organizations that could also benefit

I’ve set up a Facebook page “Bring the America’s Cup back to Newport RI” (there’s one already that has 8,000+ followers) and a Twitter feed. I’m differentiating by focusing on the economic impact and the newsworthiness surrounding the America’s Cup.

I enlisted help from world-reknown Newport sailing photographer Onne van der Wal via Facebook messaging; he graciously shared nearly a dozen photos.

The current call to action is to spread the word about events happening in Newport on July 1st. I believe a significant turnout will boost Newport’s bid to get the America’s Cup races back in 2013 or 2014. There has been minimal publicity and no media mentions since the schedule was announced a couple weeks ago.

As reported in Tweets like “America’s Cup venue to be decided by Oracle CEO Ellison, the current America’s Cup defender,” The winning team — BMW Oracle — owner decides which city will host. Since Ellison’s home club is Golden Gate Yacht Club in San Francisco, there’s a strong leaning it’ll be held there. The case is far from closed and New England has a great shot at demonstrating we want the Cup races back in its ancestral home.

Gentle readers, I wondered if you’d compare these social media efforts with the official site on behalf of the city. Which do you think is more likely to garner the public’s participation?What do you think we could be doing better in these social media efforts? Thanks, in advance, for your support! 

More details at http://twitter.com/@americascupnpt. I’ll be sure to report successes and strategies as they unfold.