In our digital age, with more than a million people logged onto Facebook, Twitter, and many other social media outlets daily, the question arises: Is social media valuable for business?
Dave Kerpen’s book, Likable Social Media: How to Delight Your Customers, Create an Irresistable Brand, and Be Generally Amazing on Facebook (And Other Social Networks), answers this question.
According to Kerpen, cofounder and CEO of Likeable Media, social media is extremely valuable for business.
In his book, Dave Kerpen looks at social media’s use in businesses: If you create a ‘likeable’ brand on social media platforms, you will be successful in word-of-mouth marketing for your business.
Social media is key to word-of-mouth marketing. It is a powerful tool when making recommendations. Faster than ever before friends can communicate their opinions on a variety of things, from restaurants, to movies, to books, and beyond! In order to establish a successful brand image on social media platforms, businesses must be authentic, engage others, and deliver important content.
Likeable Social Media presents 18 strategies to creating a successful brand. The chapters are broken up into subheadings, and each chapter ends with a call to action. To further drive home the point, lists and charts are presented to make the topic more understandable.
Notable Likeable chapter’s headings
- Think and act like your consumer
- Be authentic
- Be honest and transparent
- Don’t sell
- Make it easy and compelling for customers to buy
Likable Social Media also dives into Facebook
- Understanding business to business vs. business to customer communication on Facebook
- Searching Facebook job titles for prospects
- Explanation of Facebook’s EdgeRank Algorithm
Likable Social Media, is an informative and succinct read on the importance and impact of social media for businesses. It emphasizes the value of the quick, yet powerful communication outlets that social media mechanisms provide for people. Be authentic, engage your consumer, and deliver value to build your brand’s popularity.
Bottom line is, if your brand and market your business effectively online, you will reaps the benefits! Do you agree?
To hear more of Kerpen’s social media insights, follow him on Twitter
By Dave Kerpen
Published June 7, 2010
Best for: Business owners who want to enhance their brand image and who want their consumers to like them in the digital world.