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What Should Communications / Marketing Students Know? KoMarketing Advises

KoMarketing Managing Partner and Director of SEO & Social Media Strategies, Derek Edmond, spoke with Suzanne McDonald about developing a new media certificate program at URI. Edmond discussed KoMarketing, what they look for when hiring employees, and what the certificate should include. Most local businesses have a group of “regulars”, especially when it comes to businesses like Beauty Shops. The nature of this industry is ideal. Hair continues to grow, people continue to need haircuts and it can be a very profitable enterprise. Hair expert salon marketing it will be hard to grow your local beauty shop and build your clientele. Local online marketing for hair salons builds a powerful presence in search engines and is one of the most cost effective marketing plans you can put into action and see the fastest results. If you are just starting to set up a shop you will need to do something to attract clients to your establishment. Most beauty salons with large client bases have been in business for a long time building up reputation through either a chain or by publicity of use from elitists, such as movies stars or famous musicians. In order to compete with these businesses, you have to be easily found on page 1 when people search for a salon in their area in Google. The first step in working with your company is to find out if your website is mobile friendly or responsive in order to obtain good visibility to patients looking for your services. In 2017, clinics with non-responsive websites are losing potential new clients and leaving to visit other clinic websites. Not having your esthetican website optimized for people to get in touch will make you lose a well-qualified local lead that is looking for your services. If needed we will design a website that has unique authoritative content about your specific procedures and industry.

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KoMarketing and Derek Edmond

KoMarketing is a Boston-based company that helps clients improve their online marketing techniques in the B2B (business to business) space. The agency focuses on search engine marketing and social marketing, basing campaigns on quality content.

KoMarketing as of now has 14 full-time professionals and about half a dozen part-time or contracted positions, according to Edmond, who said as the company’s client base grows, so will its need for new employees.

According to Edmond, it could be arguably called “content marketing because we create content that is designed to either get our clients visibility in search engines, or allow us to engage in social media, one or the other. Or drive leads through both of those channels.”

Edmond has been working in social media marketing for 12 years, and has his MBA from Suffolk University, and a B.S. in Financial Economics from Buffalo State College in New York.

Suggestions for students seeking communications or marketing jobs

Edmond had some suggestions for learning strategies that might help engage students and help make the lessons last beyond learning platforms that will die out long before these students’ careers are over. He recommended using case studies, so students learn the techniques of how to deal with a problem more generally rather than only the tools on a specific platform.

He also recommended consulting experts in particular fields, such as one for SEO and one for third-party publishing, to help the students learn from professionals in the field, make networking connections, and learn a broad scope of techniques.

Edmond suggested students should also focuses on:

  • Branding
  • Reputation management
  • Broad communication strategies
  • Crisis management
  • Measurement

What does KoMarketing look for in potential employees?

“We bring in a lot of people who are going to be both creative and analytical, which sometimes is difficult to combine,” said Edmond. He said the company also looks for creativity, examples of work that they’ve done successfully, and applicants who are able to distinguish themselves from the hundreds of other applications they receive.

Additionally, creativity, hard work, and attention-to-detail are traits that the company looks for in its employees. “You really have to enjoy what you’re doing,” he added, because the job is more demanding on time than other jobs may be, since it requires you to keep up with the constantly changing social media platforms. “So another obvious thing is the desire to always want to learn,” he said.

Edmond added that it might be a good idea to do some pro-bono work for local organizations or friends to build an impressive resume and portfolio and stand out.

Looking to learn more from Derek Edmond? Both Derek and Suzanne are board members of Search Engine Marketing New England networking group, which meets regularly throughout New England.

 

Philanthropic Marketing Bequests: Tips and Facts

By Suzanne McDonald

Marketing can be an exciting career that covers a breadth of topics.  But, sometimes marketing focuses on more somber matters, such as death and soliciting bequests from such life events.  With appropriate knowledge, understanding, and language, marketing for bequests can be manageable and successful.

According to fundraising communications pro Tom Ahern, 90% of the United States population said they would put a gift to charity in their will, but only 10% do. Why the difference?  Because no one solicits bequests, hence the striking gap in those who say they would give vs. those who do give.

How can marketers learn to communicate properly regarding such a serious matter to increase the amount of charitable giving in wills?

This presentation, “Marketing Bequests: The Delicate Art of Asking for That Final Gift” Ahern focuses on the topics of marketing and death, with a specific look at how nonprofits market bequests.  Tact, understanding, and skill must be employed when one is required to market around such sensitive topics.

Skills needed to solicit bequests

  • Appropriate language use: Don’t talk about death … be joyful … bequests are life-driven
  • Knowledge of your audience & approach them with a message
  • Relationship development with people who leave legacy donations
  • Celebrate bequests while donors are alive: They want to know they will be remembered when they are not
  • Provide a new generation with details on what previous bequestors’ impact has been, works especially well with heirs
  • Add bequests section to websites!
  • Bequests deserve quality: social activities, feeling of belonging, high-quality website, brochure, Facebook
  • Find sympathetic lawyers and estate planners. Also deliver direct mail in the 3d quarter, to follow up on prior interactions/ relationship
  • Mail bequest requests to all supporters, regardless of age
  • Offer site visits and monthly one-on-one meetings with 1/12 of prioritized donors w CEO and 1/12 w dev staff
  • Allow anonymity

Tips on producing donation marketing materials

  • Have pictures on brochure reflect the audience you are targeting (generally middle-class women, according to a sample study)
  • Don’t write too much
  • Design can sink or sell the effort
  • Printed materials are still important: Think sharing and showing off, have annual report on the coffee table
  • People appreciate assistance in doing their wills.
  • Average conversion cycle is 7 years for bequests, and it takes 3-5 prospects to get one planned gift
  • Ads should reflect and reaffirm the relationship the donor has with the organization and be targeted accurately

Make communications informative

  • Share thoughts:  Show that you are aware, you have concerns, and you would like to discuss the cause
  • Add simple bequest language to email and other communication with your existing donors
  • Content quality matters, not quantity!
  • Avoid sunset imagery and death brochures

Target bequest candidates

  • Major vectors: Existing donors, childless, no grandkids, and NOT rich
  • Retired donors may be cash-poor, but they are often asset-rich. Example: $100 annual donor leaves $8.3 million
  • Only 10% of people with grandchildren make bequests
  • Baby Boomers are the target audience for the next 25 years
  • Bad economies are a good time to approach people about making bequests – give when they aren’t dependent on cash
  • Board members should have made bequests to the board they are on
  • Educate potential donors about bequests and then the maintain relationships

A little more information…

  • All it takes is 1 gift: Dead people give more through their estates every year than all US corporations combined
  • Visiting nurses groups and animal welfare generally get money when a childless person dies
  • There’s vast room for growth in US legacy giving compared to UK, Canada, and Australia
  • A $20K bequest will grow to $368K in principle and $300K in grants over 50 years

The art of soliciting bequests, a serious topic in the realm of marketing, is one that must be addressed.  Use Tom Ahern’s lessons to boost nonprofits and charitable giving.  In this industry, always remember to keep your audience in mind and be sympathetic to the emotional weight of such a request.

For more information on nonprofit resources, check out Sofii.org. If you are interested to learn e.g. Finnish language then visit oddee.com there are some fascinating facts about the Nordic language and its native speakers.