Mad Men: More lessons to mine for Social Media

Don Draper Mad Men

Don Draper Mad Men

 

Mad Men illustrates our evolution, but have we?

The Mad Men countdown clock is ticking down (too bad there’s no widget to post here), and I’m thrilled. Sadly, no time to use Betty’s party planner, but cheers to AMC for another season of lessons that can be applied to Social Media.

While the social media integration was widely commented on at South by Southwest Interactive 2012 (highlight posts forthcoming BTW), there’s so much more to contemplate.

Mad Men was also mentioned on a panel at the SES (Search Engine Strategies) New York conference yesterday. The panel discussed integrated marketing and mentioned the pitch Don Draper gives to Kodak when the slide “wheel” is introduced.

My Tweet about kicking off the Social Media Strategies course I teach with the Mad Men Carousel clip became a top tweet. Sorry there’s no embed, but click to watch: http://bit.ly/MadMenCarousel

Very evocative, no? This is how I want my students to think of the class: interesting, ever-evolving, which reflects where we are in this industry today.

The Sterling Cooper pitch provides a perfect frame for today’s students — and professionals: It illustrates how technology changes, but the desire for human connection pervades.

Meanwhile,  my 2012 conference circuit is echoing: We’ll soon be dropping all the prefixes: e-marketing, online marketing, search marketing new media. It’ll just be straight-up marketing. I read a recent OMMA post that Social Media staffs are being fully integrated into the marketing departments. This make sense, no? You wouldn’t have an email department all by itself and only thinking about getting into inboxes (then what?)?

In essence, we’re all here to align what the company has to offer with customer expectations.

I can’t help but wonder what’s really going through the minds of the Millennials who’ve signed up for Social Media Strategies when I show them a pitch for a product that took consumers by storm decades before they were born. It’s an ideal starter to a class the focuses on engagement and interaction, and we start practicing these fundamentals on Day 1.

I’m eager to see how Mad Men keeps the conversation going, both in my class and in my mind.

What other lessons have you learned as Mad Men shows us a reflection of ourselves in another time?

Social media book review on video of ‘Likable’ by Dave Kerpen


In our digital age, with more than a million people logged onto Facebook, Twitter, and many other social media outlets daily, the question arises:  Is social media valuable for business?

Dave Kerpen’s book, Likable Social Media: How to Delight Your Customers, Create an Irresistable Brand, and Be Generally Amazing on Facebook (And Other Social Networks), answers this question.

According to Kerpen, cofounder and CEO of Likeable Media, social media is extremely valuable for business.

In his book, Dave Kerpen looks at social media’s use in businesses: If you create a ‘likeable’ brand on social media platforms, you will be successful in word-of-mouth marketing for your business.

Likeable Social Media by Dave Kerpen

Likeable Social Media by Dave Kerpen available at Amazon

 

Social media is key to word-of-mouth marketing.  It is a powerful tool when making recommendations.  Faster than ever before friends can communicate their opinions on a variety of things, from restaurants, to movies, to books, and beyond!  In order to establish a successful brand image on social media platforms, businesses must be authentic, engage others, and deliver important content.

Likeable Social Media presents 18 strategies to creating a successful brand.  The chapters are broken up into subheadings, and each chapter ends with a call to action.  To further drive home the point, lists and charts are presented to make the topic more understandable.

Notable Likeable chapter’s headings

  • Think and act like your consumer
  • Be authentic
  • Be honest and transparent
  • Don’t sell
  • Make it easy and compelling for customers to buy

Likable Social Media also dives into Facebook

  • Understanding business to business vs. business to customer communication on Facebook
  • Searching Facebook job titles for prospects
  • Explanation of Facebook’s EdgeRank Algorithm

Likable Social Media, is an informative and succinct read on the importance and impact of social media for businesses.  It emphasizes the value of the quick, yet powerful communication outlets that social media mechanisms provide for people.  Be authentic, engage your consumer, and deliver value to build your brand’s popularity.

Bottom line is, if your brand and market your business effectively online, you will reaps the benefits!  Do you agree?

To hear more of Kerpen’s social media insights, follow him on Twitter

Likable Social Media: How to Delight Your Customers, Create an Irresistable Brand, and Be Generally Amazing on Facebook (And Other Social Networks

By Dave Kerpen

Published June 7, 2010

Best for: Business owners who want to enhance their brand image and who want their consumers to like them in the digital world.

E-Marketing for Artists panel features Designated Editor, Newport CVB

E-Marketing and new media tools and tips for artists

 

 

E-Marketing for Artists infographic by Designated Editor for the Newport Arts and Cultural Alliance

E-Marketing for Artists infographic by Designated Editor for the Newport Arts and Cultural Alliance

E-Marketing best practices

Claim & maintain your profiles on the major platforms

Fish where the fish are

Form relationships with individuals

Don’t forget customer service

Know you are not in control

80/20 rule: Only talk about yourself 20% of the time

Be useful and helpful to your fans/followers on social media

Offer incentives to visit to your gallery/business, consider other deal types

Use tools and services available beyond simply sharing, such as Facebook ads

Make it easy to share: Include, at minimum, the Like button on your site/blog

Track progress via Facebook Insights, Google Analytics and Email open rates

Monitor activity constantly: Hootsuite/Tweetdeck and smartphones are helpful

Embed and cross-pollinate: Embed YouTube videos in your blog, share your blog posts

Buckle up: The rules and platforms will continue to change and evolve, creates opportunities

E-Marketing: How to get started & make progress

Get your house in order: Focus on your website to ensure social users will not find it confusing/messy

Add a blog: Great for Google rankings and a spot for you to compile all your great content

Learn a little about SEO & develop an editorial calendar to keep your blog on track

Build an email list & establish an e-newsletter schedule; go for big photos & deals

Claim your brand on various social media platforms (see infographic above for current top picks)

Determine which social media platforms your target audiences are using

Start with the platforms that your best customers are using, most likely Facebook

Cross-pollinate: Your blog will help feed your social media and email newsletters

Thanks so much to the Newport County Arts & Cultural Alliance for hosting a fun panel on E-Marketing for Artists.

And thanks to fellow panelists @Annie Collela  & @Andrea McHugh of the Newport and Bristol County Convention and Visitors Bureau for sharing your insights and contributing to this post.

And, last but not least, thanks to the Preservation Society of Newport County for hosting.

 

Social Media resources from Designated Editor

Prior presentations, Powerpoint slides & posts by Suzanne McDonald of Designated Editor

Leveraging LinkedIn: Free tips to prospect and engage

Facebook for Business 101: Branding to Engagement to Ads to ROI

New Media Tips to Land Your First Customer

Facebook for Business 101 by Designated Editor: Branding to Engagement to Ads to ROI

 

 

Suzanne McDonald, Designated Editor’s Social & Content Strategist, gave the sold-out room a bevy of strategic tools and ready-to-implement tactics at a 2-hour Newport County Chamber of Commerce seminar on Facebook.

As always with her talks, questions are encouraged and brought up numerous additional points such as:

Q.  What to do if you’re a nonprofit
A.  Utilize Facebook Causes

Q.  How to share on Facebook if you have sensitive or personal or medical information
A.  Remove identifiable specifics but keep the compelling parts

Q.  How to circumvent sharing your personal information and still have a brand page
A.  Follow the lead of teens & set up an alternate personal profile before launching your brand. This may also play a role of you intend to sell your business and its assets

Q.  How to utilize time-saving tools like Hootsuite
A.  Get alerts when people are interacting with your page, also available on smartphones

Q.  Being aware that hashtags are not appropriate for Facebook
A.  It’s easy to post across all platforms at once; be aware of differing norms and etiquette

Q.  The difference between your wall and your newsfeed
A.  Your wall is your visible billboard; your newsfeed is private & custom to you, based on who you Like

Suzanne demonstrated best practices like posting with images and asking your fans questions to boost Likes and engagement. She showcased local brands like Newport Storm beer, the International Yacht Restoration School, Alex and Ani, Ocean State Fresh, and local wedding stylists, who are all engaging and attracting fans on Facebook.

Please see the Facebook slides, above, for more information on

  • Facebook Insights
  • Facebook advertising
  • ROI on Facebook

Thanks to Tom Schuyler of Match Light Marketing for sharing insights and some slides.

Social Media resources from Designated Editor

Prior presentations, Powerpoint slides & posts by Suzanne McDonald of Designated Editor

Leveraging LinkedIn: Free Tips to Prospect and Engage

New Media Tips to Land Your First Customer

E-Marketing for Artists Panel

Leveraging LinkedIn: Free tips to prospect and engage

 

Leveraging LinkedIn presented to the Newport County Chamber of Commerce

This presentation was coupled with live demos and lots of Q&A from the packed room at the Newport County Chamber of Commerce. LinkedIn demo included:

How to optimize your profile

  • Make sure your photo shows you professionally and recognizably
  • Be sure it’s recent

Use plug-ins to enhance your profile

  • TripIt
  • SlideShare
  • Blog Link
  • Reading List

Engage via Groups

  • Share articles of interest
  • Connect to people in your Groups who you find interesting
  • If you’d like to connect with someone you don’t know, try engaging via Groups

Other LinkedIn tools

  • Posting and encouraging attendance with Events
  • Showcasing your expertise and adding value with LinkedIn Answers
  • Prospecting by looking up and following companies and following individuals

With only a free account, you can leverage LinkedIn to gain clients. This has worked for Designated Editor using Answers and Groups. And we harnessed Events to help promote Newport Interactive Marketers gatherings.

LinkedIn posting tips

Post at least once per week.

One way to stay active on LinkedIn is to post articles you’ve read and commented on to LinkedIn (can also select to share with Twitter) and share with Groups and Individuals. Please note: LinkedIn is not like Twitter, and people are more likely to become over-saturated with your posts if you’re contributing multiple times per day.

Thanks to the Newport County Chamber of Commerce for hosting and don’t miss a Facebook Seminar at the Chamber on Feb. 9, 2012.