New media tips to land your first customer presented by Suzanne McDonald

How to use new media to land your first customer, a Designated Editor presentation at Boston ENET: The IEEE Entrepreneurs’ Network

Landing your  first few customers, as Boston ENET: The IEEE Entrepreneurs’ Network, accurately articulates “is often one of the biggest hurdles startups face.”

Check out the slides for insights on how to “leverage digital media and traditional marketing techniques to land those first customers–without breaking the bank. Suzanne will explore customer acquisition with an emphasis on using the marketing tools of the 21st century.”

Boston ENET events gather many previously successful entrepreneurs who are venturing on new projects, as well as some freshly minted entrepreneurs. A highly engaged crowd with fantastic questions, and a fantastic venue at SwissNex Boston, along with gracious hosts: the SwissNex Boston team and Christina Inge of Boston ENET. Don’t miss future ENET events.

Christina Inge

Christina Inge

Tweet highlight from Christina Inge of Boston ENET

“The hard part when you’re beginning is you’re in an echo chamber-talking, but not yet hearing from customer #enet

Let’s continue the conversation

  • What did I miss?
    How did you get your first customer?

Designated Editor’s SEO Meetup presentation key take-aways on Google’s Panda update

 

Rather than reiterate my presentation at the Boston SEO Meetup, I asked my friend Nancy Wolff Leary to offer her take-aways from my talk “Panda-monium: How to Panda-proof your content now & for future algo-evolution.”

By Nancy Wolff Leary

I attended Suzanne’s recent presentation “Panda-monium: How to Panda-proof your content now & for future algo-evolution” at the Boston SEO & Internet Marketing Group. I am a passionate advocate for online usability, so Suzanne’s recommendations to focus content on the user were music to my ears.

As a small business owner, I can’t afford to gamble on risky techniques, even if such methods might occasionally reap big rewards in terms of my online visibility.  As algorithm changes, such as Google’s recent Panda update show, those risky approaches can land you in the bottom of search engine listings.

I advocate use of disciplined content-building techniques that will continue to work even when Google decides to flex their search algorithm muscle.  Creating a process to provide an ongoing source of interesting, original, user-focused content for your blog, website, and social media profiles will keep users engaged and your traffic growing.

Suzanne discussed use of quality content tools

Building quality content means creating fresh, relevant, and useful information for your users.  It can be a challenge to keep the creative juices flowing.

By establishing Google Alerts for relevant terms – including your competitors’ products – you create an idea stream to employ in your social media comments and blog posts.

Another way to engage users and create a dialogue is to ask questions of your users, perhaps using the new Facebook polling feature.

If you aren’t sure what questions to ask, try using LinkedIn Answers – yet another of Suzanne’s suggestions. See what questions are being asked on LinkedIn, answer them, and then build blog content around topics of interest to your target audience.

Quality content tactics

Another area of Suzanne’s recent presentation that really resonated with me was the use of quality content tactics. By creating an editorial or content calendar, you can extend the life of a story, both repurposing content effectively and leveraging it in social media to broaden the online reach of the story.

Just as a traditional newspaper continues reporting on a story for days, providing new tidbits of content, you can use techniques to extend the life of your social media or blog post:

Tease the story, tell the story, ask for (and respond to) opinions and tell about the outcome of an event or story.

Engaging keyword use

Use of relevant terms, or keywords, can help boost your search engine results, but you need to maintain a user-centric focus. As Suzanne mentioned in her presentation, it’s important to not keyword-stuff your content.

Here’s a technique to balance the need to maintain a user focus with the use of relevant terms for the search engines:

Try using your website analytics to see which terms customers are using to find your site, so you can create content that is both keyword-relevant and customer-focused.

By using quality content tools and tactics, you won’t have to worry about aggressive pandas who want to chase your company off the search results pages.

Follow Nancy Wolff Leary on Twitter

Online Amplify Extending your reach online: We help companies to grow their online presence through effective content, optimal usability, and targeted use of social media.

Blended search: Optimize social, video, images, PDFs – Boston SEO Meetup

In 2007, Google first launched universal search.  Universal search has enabled forms of digital content, other than a simple web page, to appear as a search result.  As a result, search engine marketing strategies changed, too.

Four years later, on January 10, 2011, Jeff Selig of Overdrive Interactive presented on “blended search” aka “universal search” at the Boston SEO Meetup.  His presentation, “Blended search: Search engine optimization for social, video, images, PDFs, and news,” discusses how blended search has changed the way users find information online and how to optimize search engine results for your content.

Jeff will be presenting these insights in greater detail at New England Direct Marketing Association’s Marketing Technologies & Tactics Summit: Accelerate Your ROI on Feb 8, 2011 at Bentley University in Waltham, MA.

Blended search impact: What makes people click?

  • Universal search results yield higher click through rates (CTR)
  • Video viewers are 20% more likely to make a purchase, especially when looking at results further down the page
  • Images & video lead to more clicks, 84% click through rate, 12% text CTR, personalities 91% CTR
  • Stocks, maps, dictionaries, definitions and answers are diminish click-through rates — searchers get the answer on the results page & move on
  • Paid plus organic results together with images definiteky will raise click-through rates

Click influencers: How can you increase clicks?

  • The better your description matches what searchers are looking for, the more likely searchers will click
    • When the metadescription matches, you’ll see 75% CTRs
    • When the title matches, you’ll see 73% CTRs
  • Search engines love rich media, do whatever you can do to repurpose a whitepaper & post off-site
  • Video especially boost CTRs when you’re ranking lower in search engine results
  • Preview on search results pages definitely count and creates a sense of trust
  • Google Instant increased video traffic 28% vs before Instant
  • Have consistent messages
  • Know your market & know your query space

Optimizing rich video is a worthy investment

  • Create & submit video sitemap
  • Markup videos with microformats to let the search engines know what they are
  • On YouTube you want your starter image to be the most alluring
  • When optimizing, be sure to pick a screenshot that accurately depicts the content

Photos & images are worthy of optimization too

  • Bigger is better, large images are well-loved by search engines
  • Benefits some sites, not all, be sure there’s a reason to keep clicking.
  • Images optimize with Alt attributes
  • Image properties contain and can be customized w all kinds of info

Optimize your Facebook Fan Page for search engines

Facebook best practices

  • Engage fans in your posts
  • Have  Facebook resemble your website
  • Be sure to optimize your FB pages
  • Ask questions, add product news, reach out to potential fans via email
    • Ask for suggestions on how to maintain the product
    • Generate new product accessories through user-generated content

Twitter Optimization

  • Use Twitter profiles to add keywords to your brand, web address
  • Pay attention to your followers
  • Determine how many times they’ve been “listed” on Twitter Lists
  • Tweet your keywords
  • Use URL shorteners to track your influence
  • Be sure you use a URL shortener service that will stay in business: When it goes, so do your links
  • Remember: No-follow links still carry juice
  • Popularity isn’t the same as authority, want to follow 1/3 of followers

Optimize LinkedIn

  • Use a vanity URL
  • Answers provide the opportunity for lots of link juice
  • Check out opened-up Groups
  • Be sure you are in the Services Directory
  • Use keywords without stuffing, highlight your products
  • LinkedIn Insights shows how you compare to your competitors

Optimize YouTube

  • Maximize the About Me section
  • Be sure to use HD:  Google loves bigger/better.
  • Add URLs to descriptions, pollinate video
  • YouTube as PPC is inexpensive now
  • Use autoplay on YouTube
  • Label yourself as an expert
  • Internally link playlists
  • Transcribe your YouTube video: Can be as cheap as 10 cents/minute

More optimization tips

  • Can adjust Google Alerts to monitor news, blogs, social media
  • Local searches, more Yelp and Twitter coming up
  • Location-based searches are playing a bigger role
  • SEO and blogs: use at least 3 links per post, develop an interlinking strategy, think of how users will find you
  • Tools: Pingomatic
  • Be sure PDF is readable by search engines (try copy & paste) & be sure to use links

Search Engine Optimization: Boost your site’s popularity

SEO tips to use to increase traffic on to your site and enhance visibility and marketability, from the Boston SEO meetup Search Engine Optimization tips.

Title

  • Make it descriptive
  • Use keywords

Use Keywords

  • 2-5 distinct keywords per page
  • Use keywords in headline
  • Get your keywords off your site as well: Build links with videos, articles, press releases

Use Metatags

  • These are a summary for result pages
  • 50% of time, searchers decide to click on site due to metatags

URL structure is the page filename

  • Write it to be unique

Internal and external linking

  • Link building is marketing not a science project
  • Link building is about building brand and reputation
  • Pick your battles, don’t create 500 mirror pages = poor user experience
  • Make a unique description for each external site, titles should have 1 keyword

Image tags should contribute to page

XML sitemaps: All search engines to index page

Market your website

  • Go after major markets first
  • Use PPC for targeting
  • Get biz listed in as many directories as possible
  • Merchantcircle, CitySquares
  • Marketing should be integrated

Top 10 FAQs or what they should be asking, according to Trafficgeiser

Track your page often

  • Track everything
  • Analytics
  • Add a tracking phone number
  • Create promotions to help track
  • Measurement shows what’s working
  • Keep up with webmaster guidelines, review everything at least every 2 months